The Artis Way

We have been extensively trained by all of the major manufacturers in the flooring industry to become experts in our field. We always assess the sub-floor as part of our service, as there may be some issues prior to installation such as rising damp, an uncured concrete slab, or levelling issues for example. If these elements are not rectified, this can lead to issues following installation.

The Australian Standards AS 1884 2012 state that vinyl planks and tiles need to be installed as per the manufacturers’ installation instructions – all of which require a 3mm minimum depth of screed to be laid prior to the planks or tiles being laid. This provides a solid base which minimises the risk of any post-installation issues. By not adhering to manufacturer instructions, any warranty offered becomes invalid.

The Artis Way is to undertake all installations the correct way, to not cut corners and to create the longest life-span possible for your floor.

Sadly, we have found with experience that many companies do not follow Australian Standards. We have noted that there is a widespread usage of a feather finish to the sub-floor prior to installation, rather than a screed application. This is an issue as feather is a water-based product, so even when dry, if you apply wet glue directly onto it, the feather re-activates. Over time, this can cause the feather to start disintegrating, which leads to planks or tiles becoming unstuck, or they begin to move, with gaps appearing between the joins.

Feather as a product is considerably cheaper than screed, and as screeding is a more specialised installation process, it is therefore more expensive. We understand that budget can often be an issue, but it is important to remember that your floor should last for as long as you want it to, and that you need it to be installed properly, the first time around.

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